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Policymakers also should consider additional regulatory clarity around the administrative payments, bonuses, and other forms of compensation. First, the difference in MA and Medigap compensation creates a potential conflict — the agent may be motivated to recommend one type of coverage or another based on the compensation rather than the beneficiary’s need. CMS could consider setting commissions to ensure that agents are not motivated financially to favor a particular type of coverage, and therefore, can provide beneficiaries unconflicted advice. For Medigap plans, the agent’s commission is typically a percentage of the annual plan premium; the percentage is set and the commission paid by the insurer. Unlike MA and Part D, the rates are not set by CMS or individual states. Access to agents all year long, not just during Annual Enrollment Period . Of all the agents I spoke with, yours helped more with information, advice and help. There are many reasons why you need a Medicare agent